Case No 3

Optimisation of time-to-offer

Initial situation
Long process lead time proposal creation (chemical industry)


  • Reduction in media breaks 40% 40%
  • Reduction in cycle time 60% 60%
  • Increase in team efficiency 35% 35%


  • Identification of customer-critical information (CTC) and process interfaces
  • Value Stream Mapping (VSM) of existing process (workshop)
  • Standardisation of two process variations or design target processes (workshop)
  • Definition of KPIs for measuring performance (performance boards)
  • New process layout with reduced or shorter transport routes
  • Roll-out of new process, process controlling
  • Reduction of processing time (cycle time, PLT) from five days to a maximum of 2 days.